Carla Sousa is a PhD in Communication Sciences, Master's Degree in Clinical and Health Psychology, and a Postgraduate degree in Applied Neuropsychology. Her PhD thesis approached game accessibility as a path to empower and promote well-being in individuals with intellectual disability, which illustrates her main research targets – the different intersections between media, with a particular focus on games, inclusion, behavior, and human diversity.
Since 2022, Carla has been an individual ambassador for the non-profit Women in Games and, since 2023, a member of the advisory board of the European Communication Research and Education Association (ECREA).
Carla published several papers in peer-reviewed journals, has been part of several national and internationally funded projects, and in the organization of scientific events and scientific networks.